WEBSITE TEMPLATE FAQS
These FAQs are broken into sections to better help you locate the answer you need:
Before I buy an editable template.
Before I buy a customized for me template.
Specifics on what is included with each template.
What are the steps after I purchase?
Upgrading my site to a premium plan.
Email marketing information.
I have no coding experience. Can I still edit myself?
YES! I have created these templates on Wix.com which is one of the most user-friendly platforms out there! It's truly as simple as clicking boxes to upload and replace images, or type in new text. Even linking buttons to pages or URLs is as simple has hitting an icon and filling in the blanks!
Do you provide support when I am editing my template?
I have created a series of YouTube videos that walk you through the process of editing your new template. I will also provide you with a PDF that links to easy to understand information about particular topics on the Wix website, and you can find answers to my most asked questions in the sections below. At this price point, one on one support is not provided but can be purchased separately if needed.
What if I start editing and realize I would rather have you do it?
If you change your mind and decide you would prefer I edit for you, purchase this listing to upgrade.
What if I don't want, or feel ready, for some of the pages you included?
When you are first starting out you may not be ready to display a portfolio page, or licensing page, for example. If that's the case, you can easily hide these pages from your menu rather than deleting them, so that when you are ready you can simple unhide them and edit as needed. I show you how to do this in the video tutorials.
What exactly is included with the price of customization?
I will plug in your logo and images, change the colors of text, buttons, etc. to match your branding, (or you can chose to leave it as is), I will copy and paste text provided by you into each text box, and I will link all of your buttons to the appropriate page or website. There is a limit of 3 hours of design/communication time included in the price of the template, and it does not include changes to the structure of the template (excluding hiding pages of the menu). Structural changes must be discussed with Amber beforehand and a quote and turnaround time will be given.
What if I don't want, or feel ready, for some of the pages you included?
When you are first starting out you may not be ready to display a portfolio page, or licensing page, for example. If that's the case, I can easily hide these pages from your menu rather than deleting them, so that when you are ready you can simple unhide them and edit as needed. I will provide links to my video tutorials if you would like to do this part, or you can hire me at my current hourly rate to edit these for you.
Do you also set-up my email marketing?
While I do include an email subscription form for capturing customer email addresses, I do not set up the email marketing portion of your site. This will need to be done on the backend dashboard once the completed site is transferred to you. But don't worry! It's an easy process and I will provide links to info on Wix regarding this topic. This is another piece that can be hidden until you are ready.
What pages are included with my site template?
I have included all of the basics that a newer designer might need:
SHOP, ABOUT, LICENSING, CONTACT, & PORTFOLIO
I also included a Spoonflower Resize/Recolor Request Form that you can link to in your Spoonflower shop. (Now that customers can't message us through Spoonflower, this is an easy way to help them connect with you. I also include an email subscription form at the bottom of the home page, but as mentioned above, you will need to set up some pieces on the backend to make that functional once I transfer the site to you. Easy peasy! I promise!
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**Again, if you aren't ready for one or more of these pages as you are just starting out, they can be hidden for the time being, and turned back on when you do feel ready!
I only have individual designs and mini collections, do I need the portfolio page?
This is totally up to you! We can do a group of individual designs, but I recommend laying them out in a way that they are complimentary to one another and do not compete. If you have strong mini collections we can definitely include those too. Less is often more when it comes to portfolios. You only want to include your strongest designs, and only a handful. Art directors look at portfolios quickly so you want to grab their attention immediately, and also not overwhelm them with too much to look at.
Are store pages or blogs included with the templates?
No, store and blog pages are not included with the templates. They can be added at an additional fee. Those who choose the DIY version are welcome to add these pages to their site. There are many Wix tutorials that can walk you through this process.
If I choose the DIY version that I edit myself are there tutorials that walk me through the process?
Yes! I have created several video tutorials that walk you through editing your new site. These videos have been loaded to YouTube and after purchasing you will receive links to view them. I also include links to many Wix articles that are very thorough and will be helpful for familiarizing yourself with the platform.
Once I publish my site can I go back and make more edits?
Yes! After your site design has been published you can go back any time to make additional changes and updates. In fact you should take a look at your site a few times a year and consider switching out photos and updating text. Simply hit the Publish button again to make the new changes go live.
When I make edits to the desktop version do they translate to mobile?
Any time you make changes to the desktop version you should also click the button at the top to switch to the mobile view and check that everything has translated correctly. For example, sometimes text boxes and photos may be out of order, text needs to be enlarged, or the spacing may be a bit off. It is easy to make adjustments so that the pieces flow better on mobile. You can also hide images or elements that you don't want on the mobile version. Changes me to the mobile view will not affect the desktop view. Be sure to hit Publish to make these changes stick.
After purchasing a DIY editable site template...
Right after purchasing an editable template you will see a link to download a PDF document that includes full details on the next steps. (This will also be emailed to you.) If you haven't already set up your free Wix account, please do so right away using the email address you provided at checkout. Within 1-2 business days, typically sooner, I will initiate the transfer of the template to your Wix account. I will let you know, and Wix will send an invitation to accept via email. Wix gives you 3 days to accept the invitation. After you accept the transfer is complete and you can begin editing your new website!
After purchasing a customized site template...
After you purchase the customized template you will see a link to download a PDF document that includes full details on the next steps. (This will also be emailed to you.) The PDF will include a link to a Google form you will need to fill out. Gather the information requested and wait to submit the form until it is fully completed. **Please do not provide separate text documents for your site verbiage, instead provide it on the form as requested so I can easily change out the text and things don't become complicated. You will also gather your images and clearly name them, place them in either a Dropbox or Google Drive and submit them to me. **Please do not send .heic formatted images, convert to jpg before sending.
Once I have all of your info I will plug it into the template for you and email your first look to proof!
Is it possible to have a free site through Wix?
Yes! The site I transfer to you is the free version which has a small Wix ad across the top of the page. You can keep the free Wix site with the ad in place until you are ready to upgrade. The URL will be formatted as siteprefix.wixsite.com/siteaddress, and can change the site prefix and site address; i.e. lilygirlpaper.wixsite.com/lilygirlpaper.
Can I purchase a domain directly through Wix?
Yes! After your site design has been transferred to your Wix account you can choose to upgrade to a premium plan which includes a free domain for the first year. Visit this page for more information:
https://support.wix.com/en/article/upgrading-your-site-to-premium-3066683
What if I already have domain with another provider?
If you already have a domain on another site it can be transferred to Wix. This process can take several days to go through so I recommend doing that shortly after purchasing your template so there isn't a delay in getting your new site up and running. Visit this page on Wix for more information: https://support.wix.com/en/article/transferring-a-domain-purchased-elsewhere-to-wix